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FAQ

We understand that you may have questions about ongoing maintenance and operational concerns regarding your garage door system. Our team has taken the time to answer some of the most frequently asked questions we receive below. Peruse our garage door FAQs to find the fast answers to your questions.

Don’t see the answer to your question below? Contact our team online to speak with our garage door specialists today!

Garage Door FAQs

How do I know it’s time to replace my garage door?

If your garage door has visible damage, such as dents, rust or warping, it may be time to consider a replacement. Issues like excessive noise, slow movement and frequent breakdowns also indicate a failing garage door that needs replacement. Additionally, if your garage door is older than 15 to 30 years old, it may be worth exploring upgrade options.

Old and damaged garage doors can lead to energy loss, increasing your property’s heating and cooling costs. If your garage door is dated, defective or detracts from your home’s curb appeal, it’s time to consider a replacement.

How often does a garage door need maintenance?

Garage doors should be professionally serviced at least once annually to inspect springs, cables, rollers, hinges, tracks and safety sensors. In between professional garage door maintenance, homeowners should perform DIY maintenance tasks such as lubricating moving parts and regularly cleaning tracks to ensure safe, efficient operation.

If you experience unusual noises, uneven movement or difficulty opening or closing the garage door, you should schedule a maintenance visit sooner rather than later. These issues can quickly escalate into repair or replacement needs.

Should I get an aluminum, steel or wood garage door?

When selecting the right garage door material for your home, it’s important to weigh the pros and cons of each type while also keeping in mind your local climate, budget and stylistic preferences. Here’s a breakdown of each type of garage door material and the advantages and potential drawbacks to consider:

  • Aluminum garage doors: These are lightweight and rust-resistant, offering exceptional durability in moist environments. However, this lightweight material is often prone to denting.
  • Steel garage doors: Steel garage doors offer exceptional durability and security, making them great for protecting your belongings. However, without proper maintenance, they can easily rust and deteriorate.
  • Wood garage doors: Wooden doors offer a unique aesthetic with rustic charm and customization options. However, they require greater maintenance to keep in good condition and are more susceptible to inclement weather.

How do I know if my garage door is properly balanced?

A balanced garage door ensures smooth operation and prevents strain on the motor that can lead to premature replacement. To test to see if your garage door is properly balanced, follow the steps below:

  1. Disconnect the opener by pulling the release handle.
  2. Manually lift the door halfway and release it.
  3. If the door stays in place, it’s balanced. If it moves up or down, slams shut or struggles to open, it’s unbalanced and may need professional spring adjustment.

What should I do if the garage door cable is frayed?

In some cases, your garage door cables may become frayed over time, increasing the risk of the garage door falling and causing serious damage to your personal property or injury to you and your family members.

If your garage door has frayed cables, don’t attempt to fix the issue alone. This problem requires professional intervention to be addressed properly. To prevent frayed cables from leading to a fallen garage door, perform regular inspections to identify signs of wear and tear and contact a professional for garage door repair the moment you recognize any potential fraying.

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